Shipping Policy
Shipping Policy for IvyPots.com
At IvyPots.com, we strive to ship your order as quickly and efficiently as possible. Below is our shipping policy:
1. Shipping Areas
We currently ship to most countries worldwide. Please check during checkout if your shipping address is supported.
2. Shipping Costs
Shipping costs depend on the weight of your order and the destination. You can calculate the shipping costs during checkout before placing your order.
3. Shipping Methods
We offer several shipping methods, including standard shipping and expedited shipping. The available options will be displayed during checkout.
4. Processing Time
Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has shipped, including a tracking number to follow your shipment.
5. Delivery Times
Delivery times vary depending on the chosen shipping method and destination.
- Standard shipping: 5-10 business days
- Expedited shipping: 2-5 business days
6. Loss or Damage
If your order is lost or arrives damaged, please contact us within 14 days of receipt. We will do our best to provide a solution.
7. Refund of Shipping Costs
If you return your order, the shipping costs will not be refunded, except in cases where we made an error (e.g., sending the wrong product).
8.Questions
For questions about our shipping policy or your order, please contact us via the customer service page on our website.
Thank you for your trust in IvyPots.com. We hope you enjoy your purchase!